2014 EDS

Executive Development Seminar

Executive Development Seminar

Improve competitiveness on Customer Service, Technology and Innovation

Customer Service, Technology and Innovation

20 March - Brussels, Belgium

This executive education session will be presented by James Alexander, an entrepreneur and leading consultant with expertise in growth and innovation.

From his vast experience with Customer Service, Technology and Innovation, we will make a projection to our industry and see how we can get better prepared for what we experience every day, a fast developing and changing working environment influenced by new technology & innovation, making customer service more central than ever.

As an integral part of EPTDA's educational offer, the Executive Development Seminars are available to all EPTDA/PTDA members and Next Generation representatives. Please contact EPTDA to register.

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